General Maintenance
Vacuums without beater bars are the preferred type of vacuum to use on rug. Brooms and manual sweepers are also gentle and effective tools for cleaning your rug.
Many of the upright vacuums of today are designed to be extremely powerful. The high rate of suction can pull out the threads from the back of a rug and loosen its fibers. To avoid this, you should use the hand-held attachment to vacuum your area rug whenever possible.
EDGES – If the rug has serged (finished) edges, refrain from continuously running the vacuum Over the edges. This may loosen fibers along the edges and cause them to deteriorate.
FRINGES – Avoid running the vacuum over the fringes, as fraying may occur. To clean fringes, use the handheld attachment.
REVERSIBLE – If a rug is reversible, make sure to vacuum both sides to remove dirt that can prematurely wear your rug out
How To Clean Spills?
INDOOR RUGS – Never rub a spill, as this will force the spill deeper into the rug’s fibers. Gently blotting the spill with a clean white cloth or paper towel is the preferred way to absorb any spills. Use lukewarm water on wool rugs to remove any residual spill, as wool is prone to bleeding and staining. Clean water and dry towels should be used to absorb any residual cleaner or moisture.
OUTOOR RUGS – Use a spray bottle and combine 2% dish soap to 98% cold water and mix well (do not shake). Using the spray bottle, apply the detergent and water solution to the entire top side of the rug. Let the solution sit for a few minutes and then rinse using your garden hose until the water runs clear. DO NOT use any harsh chemical cleaners or power washers on your rug as this may speed-up the fading and affect its durability.
Professional Cleaning
Kaleen always recommends using a professional area rug cleaning expert. Cleaning handmade rugs requires a process different than cleaning wall-to-wall carpet. Before cleaning you should inspect the rug with a rug cleaning expert. Get a signed receipt and guarantee of work before the cleaning is performed.
WARNING: Attempting to clean your rug with any of the following, including, but not limited to, hot water extraction, carpet shampooing, or commercial aerosol foam products intended for synthetic fiber carpet may permanently damage your rug and void your warranty. Excessive exposure to water must be avoided with all-natural fiber products. Kaleen recommends professional cleaning only.